Online and Mobile Tools

Cadillac understands the importance of car care and makes it easy for owners to access service information. From digital resources to dealership interactions, Cadillac employs a range of approaches to ensure owners are knowledgeable about their vehicle’s needs.

The MyCadillac app serves as a mobile hub where Cadillac drivers can access service and maintenance information. This application provides personalized notifications about scheduled maintenance, recalls, and service needs based on the specific model and mileage. In addition to this, the app enables owners to schedule maintenance bookings with nearby service centers, check special deals, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's main webpage, works alongside the app by offering more in-depth resources such as PDF guides, maintenance schedules, and coverage information. It enables users to monitor of their vehicle’s maintenance records and provides information on certified repair shops.

Dealership Communication

Cadillac's dealership network is essential in sharing service information to owners. During visits, the technicians go over suggested services and discuss any vehicle concerns with the customer. They offer a full explanation of what the service entails, the time needed, and the expenses. Service centers also make sure that maintenance logs are updated digitally, allowing for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with smart technology that provide service reminders and notices directly on the vehicle's dashboard. These reminders are calculated by the vehicle’s usage and driving habits, ensuring that users are notified when it’s time for services such as fluid checks, tire inspections, or brake service. The in-car system offers a detailed description of each alert, explaining the task and its necessity for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac provides paper owner’s manuals that include a full service calendar, information on proper vehicle care, and fluid specifications. These guides detail tire care, fluid types, and routine maintenance, providing users with a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform features a range of instructional content and maintenance tutorials that address common maintenance tasks, such as monitoring fluids, changing a tire, or interpreting alerts. These resources empower Cadillac owners to be proactive about their vehicle's care while understanding the importance of following a recommended maintenance schedule.